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Information Technology Team Contact

Robert Rice
Director of Technology​

Steve Lawson
Assistant Director of Technology

Peter Panaroni
Systems Support Analyst Sr.

Samantha Baca
Systems Support Specialist​

Information Technology

The Information Services unit provides technical support to the Edson College of Nursing and Health Innovation.   The team members perform various tasks which include deskside support, network printer support, tablet and phone configuration help, conference room and classroom support. 

How to get Help

If your computer is not working, or you have other technology issues, submit a help desk ticket. You can make other computer-related requests using this same form (quotes, security groups, software purchases, etc.).


  • Computer Hardware Diagnosis and Repair
  • Computer Accounts Assistance
  • Networking Support
  • Software Installation and Troubleshooting
  • Mobile Phone and Tablet Administration
  • Technology Purchasing Recommendations & Quotes
  • Classroom & Lab Computer Support
  • Computer Software Consulting
  • Zoom & other Video Conferencing solutions​

Last revised by Mitchell Tay on Wednesday, March 31, 2021 - 2:45pm