Information Technology Team Contact
Steve Lawson
Steve.Lawson@asu.edu
Director of Technology
Peter Panaroni
Peter.Panaroni@asu.edu
Systems Support Analyst Sr.
Samantha Baca
Samantha.baca@asu.edu
Systems Support Specialist
Edson IT Frequently Asked Questions
- Where can I go to research issues on my own before submitting a ticket?
- How to access SOFTWARE CENTER (windows) or SELF SERVICE (mac)
- WINDOWS
Press windows key on keyboard and type “software center”
- MacOS
Press command and space together to bring up spot light search and type “self service”
- WINDOWS
- How do I connect my new cell phone to the Wireless network?
- How do I enroll my new phone with DUO Mobile for Two factor authentication?
- ASU DUO MOBILE device management